How This FAQ Works for You
We've put together answers to the questions that come up most often — account setup, local payment steps, withdrawal timelines, and how to reach us when something isn't right. If you're depositing through bKash, Nagad, or Rocket for the first time, the payment section walks you through each step: open your wallet app, enter the merchant number shown on the deposit screen,
confirm with your PIN, and the balance lands in your 3 bd account wallet. Withdrawals follow a short verification step — we confirm your wallet number matches the one on your account before releasing funds. For anything not covered here, our support team is reachable via live chat directly from the lobby. Availability depends on your local law and eligible regions, so
check that before you start.
- bKash
- Nagad
- Rocket